Technical Requirements and Setup

Please see 2021 Supported Environments.

Connectivity

You can select one of the following methods of connecting to :

  • Internet connection
  • dedicated connection to our facility.

In all cases, the user is responsible for the cost of establishing and maintaining connectivity.

Internet Connection

You can connect to directly through an Internet Service Provider (ISP). This includes access to the Internet from a workstation on your LAN, or using dial-up.

Dedicated Connection

You can connect to through a dedicated connection, which requires registered Transaction Control Protocol/Internet Protocol (TCP/IP) addresses. Contact your Account Representative to obtain additional information about establishing this type of connectivity.

Using a dedicated connection requires registered TCP/IP addresses when communicating with servers. Other requirements may be necessary to establish a dedicated connection.

Supported Internet Service Providers

You can connect to through any ISP, though we recommend that you use a reputable Tier 1 provider.

Security

Firewall Information

The following information defines the requirements for TCP/IP communications from any client network to the Network. This information is specifically designed to help you set up security policies in your Firewall, Proxy Server, or router to allow communications from your client PCs to the Network. Connectivity between the client network and the Network is assumed to exist either through the Internet or through some other previously established connectivity.

Network Address

We use a registered Class “B” TCP/IP address of 164.57.0.0. exists within that address space. The architecture of uses a large number of Application Servers; the number of these servers can change at any time, as well as the TCP/IP addresses. Because of this architecture, the entire Class “B” address space must be used in any security policies, Firewall or Proxy Server rules, or router packet filters.

Routing within the client network must be configured to allow the client PCs using to access the Network. This may be done using standard “default” routing, or it may require specific routes to be set up within the client network. The client’s network administrator will have to establish the appropriate routing to meet this requirement.

Web Servers

The Web servers use industry standard HTTP and Secure HTTP protocols. The requirements for communications with the Web servers are itemized below:

  • DNS Name Resolution is not used for the Application Servers.
  • Proxy server access to the Web servers is supported. However, caching of page content is not supported and must be disabled.
  • Network Address Translation (NAT) is supported for both client addresses and Web server addresses.
  • HTTP (TCP/IP port 80) and HTTPS (TCP/IP port 443) protocols are required.
  • Connections are outbound only from the client to the server.
  • Security policies, firewall rules, proxy rules, and router packet filters must allow outbound connections (and inbound replies) on destination ports 80 and 443 to the Class “B” network address 164.57.0.0. The source port selection uses standard port numbers 1024 and above.
  • We require you to configure any security scanning appliance monitoring ports 80 and 443 so that it ignores traffic to the 164.57.0.0 subnet. The decompress-scan-recompress cycle introduces a significant delay into the communication network; this delay can cause communication timeouts that manifest themselves as Remote Server Error dialog boxes. Because traffic to the 164.57.0.0 subnet is encrypted, the web scanner appliance will never see a suspicious result.

Application Servers

The Application Servers use TCP/IP communications from the client PC to the Server. The requirements for communications with the Application Servers are itemized below:

  • DNS Name Resolution is not used for the Application Servers.
  • Proxy Server access to the application servers is supported ONLY in transparent mode. The proxy server must not translate the TCP/IP address of the application server. The client PC must be able to establish a connection using the actual TCP/IP address and port numbers of the application server with no application “awareness” of a proxy server.
  • Network Address Translation (NAT) is supported for the client addresses but is NOT supported for the application server addresses.
  • Connections are outbound only from the client to the server.

Trusted Sites

For Internet Explorer users only

We recommend that you use the Trusted Sites Zone for Thomson Reuters applications instead of the Internet Zone so that you do not remove useful security messages for other non-Thomson Reuters Internet sites.

If you are using Internet Explorer, please note that GoSystem Tax requires Internet Explorer (IE) version 10.0 or 11.0. To verify the version, click About Internet Explorer on the browser’s Help menu and view the Version and Update Versions. Verify that page caching and security options are set as follows:

  1. From the Internet browser toolbar, select Tools > Internet Options.
  2. Click the General tab, and then, under Browsing History, click Settings.
  3. Under Check for newer version of stored pages, select Every time I visit the web page.
  4. Click the Security tab.
  5. Click Trusted Sites, and then click Sites.
  6. Clear the check box for Require server verification.
  7. In the Add this Web site to the zone field, enter the following value and then click Add:
    • gosystemtaxrs.fasttax.com
    • *.ThomsonReuters.com
    • www.riahelp.com
    • If you have purchased e-Form RS, also add eFormRS.com.
  8. Click Close to close the Trusted Sites dialog box.
  9. Click Custom Level. Scroll down through the list of settings to find the Miscellaneous section.
  10. Find the setting to Display mixed content, and then select Enable.
  11. Click OK to close the Security Settings dialog box.

Enabling Pop-ups

In order for milestone pop-ups to appear, you must enable pop-ups for the RS site, as follows:

For Internet Explorer users only

  1. In the Internet Explorer application, select Tools > Internet Options.
  2. Select the Privacy tab.
  3. Go to the Pop-up Blocker section. If the box is not checked, you are finished. If it is checked, go to the next step.
  4. Click the Settings button.
  5. In the Address of web site to allow text box, enter gosystemtaxrs.fasttax.com.
  6. Click Add The site is now added to allow pop-ups.
  7. Click Close.

For Microsoft Edge users only

  1. In the Microsoft Edge application, select the three dots for Settings and more in the upper right of the browser application.
  2. Select Settings > Site permissions.
  3. Go to the Pop-ups and redirects section, and click the arrow to the right.
  4. If Block is on (default), go to the next step.
  5. To add a site to allow pop-ups, under Allow, click Add.
  6. In the Add a site text box, enter gosystemtaxrs.fasttax.com.
  7. Click Add The site is now added to allow pop-ups.
  8. Close Settings.

For Google Chrome users only

  1. In the Google Chrome application, select the three vertical dots to Customize and control Google Chrome in the upper right of the browser application.
  2. Select Settings > Privacy and security.
  3. Go to the Site settings section, and click the arrow to the right.
  4. Scroll down to the Content section, and click the arrow to the right of Pop-ups and redirects.
  5. Turn Block to Allowed.
  6. If you do not wish to globally allow pop-ups and redirects, go to the next step.
  7. To add a site to allow pop-ups, under Allow, click Add.
  8. In the Add a site text box, enter gosystemtaxrs.fasttax.com.
  9. Click Add The site is now added to allow pop-ups.
  10. Close Settings.

 

 

 

RS Resources/qs_gst_6.htm/TY2021

Last Modified: 07/15/2021

Last System Build: 09/25/2022

©2021-2022 Thomson Reuters/Tax & Accounting.