Disabling Multi-Factor Authentication

We recommend that you use multi-factor authentication to provide the highest level of security for your login. However, if your firm has made multi-factor authentication optional, you can follow these steps to disable multi-factor authentication for your login.

Click Options in the upper-right corner of the screen.
Select MFA Settings from the left menu.
Click the Remove Device button.
With multi-factor authentication disabled, you will no longer need to verify your login using your mobile device.

If you want to enable multi-factor authentication again, follow the steps above and click the Add Multi-Factor Authentication button. Then enter your password and follow the setup instructions to configure multi-factor authentication, which require you to download and install the Thomson Reuters Authenticator application to your mobile device and scan a QR code.