Using the Thomson Reuters Authenticator Application

The Thomson Reuters Authenticator mobile application is part of our multi-factor authentication system, which is an additional layer of security that protects the sensitive data within your Thomson Reuters applications.

If you’ve enabled multi-factor authentication but you cannot access your mobile device, contact your firm’s administrator — they can generate a 24-hour code that enables you to log in to your applications while you’re unable to access the mobile application.

Downloading the Application

The Thomson Reuters Authenticator application is available for both Apple and Android devices. You can click the appropriate button at this link:

https://tax.thomsonreuters.com/cs-professional-suite/security/authenticator-app/

You can also go to the applicable app store for your devices, and run a search for Thomson Reuters Authenticator.

Thomson Reuters has numerous mobile applications, so be careful to install the right one. The application with the icon shown below is the application you need to install. Click the icon, and then click Install on the application’s page.

This icon will appear on your smartphone once the application is installed.