Password Reset: Firm Configuration

The password reset capability is Firm selectable, so the Firm administrator must turn it on in Firm Configuration for their users to be able to take advantage of it. Users who try to use it without it being turned on for their firm will get a notification that it is not available for them. The Firm Configuration option exists under the General Options tab as follows:

Once a firm has enabled the password reset capability, the email address field becomes mandatory when a new user is created.

RS Browser/pw_reset_2.htm/TY2021

Last Modified: 08/28/2019

Last System Build: 02/03/2022